Business identity and these terms
Tara F is a sole trader trading as Sparky 24/7 Derby. Sparky 24/7 Derby is a trading name and is not a separate legal entity. The business and correspondence address is 13 Amos Road, Leicester, LE3 6NA. These terms govern use of the Sparky 24/7 Derby website and enquiries made by telephone or WhatsApp. Job-specific scope, pricing and any additional terms will be confirmed before chargeable work begins.
Website information
Website content is general guidance and does not replace inspection, testing or diagnosis by a qualified electrician. Availability, coverage and response times vary, and the website does not guarantee an arrival time.
Enquiries, quotations and authorisation
You should provide accurate details about the property, fault, access, hazards and authority to approve work. A telephone or WhatsApp discussion is not a fixed quotation unless clearly confirmed. Material changes to scope or cost should be discussed before proceeding where reasonably possible.
Consumer rights and urgent work
Nothing in these terms limits statutory consumer rights. Where a cancellation period applies, you may be asked to expressly request urgent work during that period and acknowledge that payment may be due for work supplied before cancellation.
Safety and access
You must provide safe and reasonable access and disclose known risks. Work may be delayed, limited or stopped where conditions are unsafe or authority is missing. Immediate danger, fire, smoke, injury or risk to life should be reported to the appropriate emergency service.
Third-party services
The website may use or link to Google, Cloudflare, WhatsApp and other providers. They operate under their own terms and privacy policies. We are not responsible for third-party services outside our control.
Intellectual property
Website text, layout, branding, graphics and other content are owned by or licensed to Tara F, trading as Sparky 24/7 Derby. You may view the website and share links, but must not copy or commercially reuse content without permission.
Liability
Nothing excludes liability that cannot lawfully be excluded. Subject to that, we are not responsible for loss caused by misuse of the website, reliance on general information instead of an assessment, third-party services, events outside reasonable control or failure to disclose relevant safety information.
Complaints, changes and law
Questions or complaints can be sent to [email protected], made by calling 07359 942080, or posted to 13 Amos Road, Leicester, LE3 6NA. These terms may be updated and are governed by the laws of England and Wales, subject to applicable consumer jurisdiction rules.